We are open for in-store shopping, continue to offer online shopping 24/7 with curb-side pick up (during store hours), and shipping options.
Store hours: 11-5pm Wednesday through Sunday.
We accept returns and exchanges during the above hours as well - store credit will be issued via email.
When the physical store is open:
MAX Capacity - 8 customers.
Customer screening is posted on our entrance. Here's a link to the government screening tool as well:
MASKS ARE MANDATORY and you must also use our HAND SANITIZER on your way in.
Check the website home page for hours. We continue to offer and encourage online shopping 24/7. Pick up is available - select pick-up as your shipping option.
Special Procedures FOR OUR CUSTOMERS:
Only our street level main entrance will be in use..
There will be directional arrows to follow, a minimum of 2 meters between customers.
We do offer private shopping appointments. Contact us at email@example.com to book.
We ask that if possible, especially if shopping clearance items, prepare yourself ahead of time with a list of items you’d like to see so that our staff can set them aside for you. You can do this by perusing the website, SALE tab for clearance. Use the search function if you are looking for a particular item – it’s pretty handy.
Our in-store exchange policy remains in effect as it always has. We accept exchanges/returns within 30 days of purchase. We offer store credit or exchange only. Clearance items (those 50% off or more) are FINAL sale.
We ask that if you are experiencing any symptoms at all, that you do not visit the store.
Special Procedures for OUR STAFF:
Our staff continue to implement social distancing practices at all times, and we ask that you do as well. We have specific safety guidelines issued by the Retail Council of Canada that are followed. We have sanitizing checklists in place, along with many other precautionary measures.
Cheers to a brighter future as we all continue to work together.
-xo- The SSGTeam